Shipping Policy
At SJ Scrubs we offer nationwide delivery at a standardised fee of R130. We carefully package our products to ensure that they arrive in perfect condition. Your parcel will take between 5-10 workings days to be delivered. If you have pre-ordered an item , it will take between 3-4 weeks to be shipped to you.
Return & Refund Policy
We want you to be completely satisfied with your purchase from SJ SCRUBS. If for any reason you wish to return your purchase we ask if you can do so within 14 days of receiving your order. Items must be returned in their original condition with tags attached.
Unfortunately we do not offer free exchanges. If you wish to exchange an item or scrub set, it is up to the customer to get their order back to us and we will charge an extra R130 fee to get your new order back to you. To start the exchange process off, please email us at skylarjadescrubs@gmail.com , with your reason for exchange and we will send you instructions on how to get the garment back to us. Once we have received the garment we will then issue you with a voucher or ship your exchange to you.
If the garment is returned with any marks or any indications that it has been worn, we will not accept that garment back for an exchange.
Please note that we do not allow for exchanges of sale, discounted or promotional items. We also do not allow for scrub tops that have been embroidered to be exchanged.